📍 Irvine Ave Newport Beach, CA 92843
📅 Mon-Fri: 8:00 am - 5:00 pm
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Refund Policy

Clear cancellation terms and refund-related guidance.

We understand that unexpected circumstances may arise and you may need to cancel your appointment. This policy outlines the cancellation fees associated with purchased appointments and explains how refunds are handled.

Review cancellation fee timing before booking your appointment.
Understand how refund amounts are adjusted after cancellation fees.
Know what happens if rescheduling or provider-side cancellation is required.
Refunds

Understand the policy

Know when cancellation fees apply and how they affect the refund amount you receive.

Timing

Act early when possible

The closer the cancellation is to the appointment, the higher the applicable cancellation fee may be.

Support

Need clarification?

Questions about refunds, returns, or rescheduling can be addressed directly through the office phone line.

Quick Overview

Main refund and cancellation points at a glance.

Same-Day Purchase Cancellation

A 5% cancellation fee applies to the total appointment amount.

Before 5 Days of Appointment

A 10% cancellation fee applies to the total appointment amount.

Within 24 Hours

A 15% cancellation fee applies to the total appointment amount.

Need Help?

Contact 714-856-3115 for questions related to refunds and returns.

Cancellation fees will be deducted from the refund amount you receive. We encourage reviewing this policy carefully before booking any appointment.

Refund Policy Details

Important cancellation fee rules, refund notes, and additional rescheduling information.

Refund Policy

We understand that unexpected circumstances may arise, and you may need to cancel your appointment. This policy outlines our cancellation fees associated with purchased appointments.

Cancellation Fees

Cancellation on the Day of Purchase: A 5% cancellation fee will be applied to the total amount of your appointment.
Cancellation Before 5 Days of Appointment: A 10% cancellation fee will be applied to the total amount of your appointment.
Cancellation Within 24 Hours of Appointment: A 15% cancellation fee will be applied to the total amount of your appointment.

Please Note

Cancellation fees will be deducted from the refund amount you receive.

We reserve the right to adjust this policy at any time. Any changes will be reflected on this page.

We encourage you to review this policy carefully before booking an appointment.

Additional Information

If you need to reschedule your appointment, please contact us as soon as possible. We will do our best to accommodate your needs.

In the event of a cancellation by us due to unforeseen circumstances, we will provide you with a full refund or the option to reschedule your appointment.

Thank You for Your Understanding

We appreciate your cooperation and understanding as we work to maintain a fair scheduling and cancellation process for all students.

Need help?

Contact us at 714-856-3115 for questions related to refunds and returns.